Q1: Are you a manufacturer or a trading company?
A1: We are a factory as well as a trading company, our factory was born in 2002 and is a world-famous battery supplier that provides high-quality products at competitive prices.
Q2: What are the price terms can you offer for us?
A2: We offer flexible price terms including FOB, CIF, and others to suit your needs.
Q3: Can we change the battery case color as we prefer?
A3: Yes, we can produce as your local market popular color case.
Q4: Is sample order acceptable?
A4: Yes, we welcome sample orders for testing the quality of our batteries.
Q5: What's your battery warranty?
A5: AGM Small capacities is 1 year, big capacities is 2 years and Gel batteries is 3 years.
Q6: Can you print my logo on the batteries?
A6: Yes, we offer OEM services and can customize batteries with your logo as per your requirements.
Q7: Do you have any certifications for your product?
A7: Yes, our products are certified with CE, RoHS, ISO, MSDS, and CNS standards, ensuring quality and compliance.
Q8: What determines the life of a VRLA battery?
A8: The lifespan of a VRLA battery is influenced by factors such as temperature, discharge depth, rate, and the number of charge cycles.
Q9: How long can a battery last?
A9: The lifespan of a battery varies based on usage, maintenance, charging methods, and environmental conditions.
Q10: If there is a battery issue, how do you handle it?
A10: In case of any problems, we will assess the situation based on provided information and offer solutions accordingly. If it's a manufacturing issue, we will replace the defective battery in your next shipment.
Q11: What is your frequently used payment terms?
A11: 1) T/T 2) Irrevocable L/C 3) Other mode is negotiable.
Q12: What's the FOB port?
A12: Shenzhen Port, Hongkong Port...
Q13: What's your main market?
A13: Our main markets include Europe, South America, North America, Africa and Middle East.
